Kooperativa enhances fraud detection with AI know-how 

Czech insurance coverage firm Kooperativa has chosen Resistant AI’s Doc Forensics know-how to enhance insurance coverage claims verification and fight fraud. 

Resistant AI stated the adoption of its AI-powered resolution marks a shift from the normal handbook verification of paperwork, which is usually time-consuming and vulnerable to human error.  

Its know-how guarantees a extra environment friendly course of, doubtlessly saving each money and time whereas detecting fraud which will go unnoticed by human inspectors. 

Kooperativa, a part of Vienna Insurance coverage Group (VIG), is alleged to carry greater than a 24% market share with annual premiums surpassing Kč47bn ($2.02bn). 

The corporate offers all frequent types of insurance coverage in addition to a complete vary of companies to people, small companies and main companies. 

Kooperativa’s determination to undertake superior AI know-how is a part of the insurer’s broader technique to digitalise operations and improve safety measures.  

This proactive strategy to fraud prevention is crucial as the corporate reported investigating greater than 1,000 suspicious insurance coverage occasions in 2023, confirming 450 instances of fraud with a protected worth exceeding Kč137m. 

This determine represents a 30% enhance in protected worth from 2022, the place 500 frauds had been recognized, amounting to Kč107m. 

Kooperativa director of declare division Ondřej Poul stated: “At Kooperativa, we’re taking a progressive strategy to the adoption of AI instruments to enhance the pace and accuracy of doc verification, in addition to pinpointing tried fraud earlier than it might happen. Resistant AI’s Doc Forensics is the proper resolution to make sure a variety of paperwork are legit and from dependable sources, precisely and at scale.” 

Resistant AI CEO and founder Martin Rehak stated: “We’re happy to work with Kooperativa because it rolls out a brand new digitised strategy to its doc verification processes.  

“Because the prevalence of doc forgeries will increase throughout the entire monetary trade, insurance coverage is especially vulnerable to classy fraud methods. In an period the place fraudulent actions usually surpass human detection capabilities, the deployment of AI represents the best technique for figuring out and combatting such deceptions.” 

In November 2023, VIG agreed to purchase a further 35% stake in its Hungarian unit from Corvinus. 

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