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Jacey Norberg started her insurance coverage profession as a receptionist
Jacey Norberg’s insurance coverage profession started with an opportunity dialog she had with a girl whereas working as a waitress. A couple of weeks after the chat, the girl referred to as the supper membership the place Norberg labored and requested to talk to her.
“She was opening up a wholesale operation in Minnesota for a corporation based mostly in Seattle, Washington, and requested if I want to take a semester off of faculty to be a receptionist for them,” Norberg advised Insurance coverage Enterprise America. “I accepted that place and the ball was rolling.”
Over the following 10 years, Norberg superior from receptionist to underwriter/dealer. In 2010, she moved to Danger Placement Providers (RPS) as an underwriter/dealer, and later grew to become a gross sales supervisor. Norberg is now an space president for RPS – and a member of IBA’s 2024 Sizzling 100, which acknowledges insurance coverage professionals who’re driving the trade ahead.
As space president, Norberg oversees a staff that operates throughout specialties together with brokerage, binding P&C, transportation, private traces and agribusiness.
Norberg operates from RPS’s Eu Claire, Wis., workplace – an workplace that was underperforming earlier than her arrival.
Norberg stated she turned the workplace round by specializing in supporting and mentoring her staff.
“My precedence is letting my employees know that they’re by no means alone, and that I’ll do something I probably can to assist them by means of each problem,” she advised IBA.
Norberg stated her intensive expertise additionally helped her mentor her staff members.
“We have now younger folks coming into the trade throughout an unprecedented time in search of assist navigating this market, seasoned folks making an attempt to assist their purchasers who’re dealing with fixed non-renewals, and purchasers trying to us for assist greater than ever earlier than,” she stated. “I attempt to be the calm inside the storm, staying regular and serving to as many individuals as I can.”
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