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Insurance coverage firm TT Forsikring has partnered with Simplifai and Contemi Options to automate its operations utilizing AI.
TT Forsikring, a managing common agent (MGA), operates primarily within the Norwegian market and seeks to increase internationally.
The MGA, which is a part of the TT Group, provides a spread of companies together with private insurance coverage, property and casualty insurance coverage, in addition to enterprise loans and money credit score amenities.
With the adoption of AI, TT Forsikring goals to enhance buyer experiences, obtain greater conversion charges and scale back prices.
This strategic transfer is aimed toward securing a aggressive edge within the bustling insurance coverage market.
The preliminary part of the collaboration will concentrate on utilising Simplifai’s AI automation options to handle coverage cancellations and deal with buyer inquiries.
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Based on Simplifai, this automation will be sure that TT Forsikring can provide immediate and correct responses to buyer wants.
The most recent alliance builds on the present partnership between Contemi and TT Forsikring, with the latter utilising Contemi’s cloud-native modular insurance coverage software program platform, Seamless.Insure, for greater than a 12 months.
TT Forsikring CEO Terje Danielsen mentioned: “TT Forsikring needs to problem the massive corporations within the insurance coverage market in Norway. To achieve this, we depend on the most recent know-how in buyer communication.
“Simplifai has the information and expertise inside AI that permits TT Forsikring to scale up its buyer base considerably whereas sustaining an environment friendly and good dialogue with our prospects.”
Simplifai CEO Bård Myrstad mentioned: “This collaboration offers TT Forsikring the flexibility to compete successfully with a lot bigger insurance coverage corporations. The worth to managing common brokers and smaller challengers offers them the flexibility to make sure sooner initiatives and extra adaptable options.
“The mix of Contemi and Simplifai offers TT Forsikring a strategic benefit over their rivals.”
In June 2023, Simplifai launched what it referred to as the world’s first generative AI answer for insurance coverage.
Named Simplifai InsuranceGPT, the instrument leverages Simplifai’s know-how to allow communication between insurers and their prospects.
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