WTW launches group of shopper engagement leaders

International dealer WTW has introduced the formation of Strategic Shopper Engagement Leaders (SCELs), a newly created group centered on driving the expansion of enormous, complicated shoppers inside the 12 {industry} vertical divisions of Company Danger & Broking North America (CRB NA).

The expanded construction will help the enterprise’s aim of being a market-leading, industry-focused dealer, WTW stated.

The SCEL position combines gross sales, strategic consulting and govt stewardship, WTW stated. The SCEL group will report back to Louise Pennington, head of strategic shopper engagement.

• Ken Gould: Becoming a member of WTW from Lockton in October, Gould has led massive, complicated danger administration shopper engagement for 35 years
• Nikki Corridor Jones: Jones joins the SCEL group from WTW’s Well being, Wealth and Profession (HWC) group, the place she served as a part of the Insurance coverage Funding Advisory Group. She additionally spent greater than 19 years working for the Nationwide Affiliation of Insurance coverage Commissioners
• Michael Reese: Reese joins the SCEL group from WTW’s HWC funding group. He has labored for WTW for greater than 15 years and was most not too long ago answerable for driving income progress inside the firm’s “Fund of Funds” resolution and advisory enterprise as a member of the investments group
• Lori Seidenberg: Becoming a member of WTW earlier this month from Blackrock, the place she served as world director of insurance coverage within the non-public market funds vertical, Seidenberg additionally presently serves because the president of the New York chapter of RIMS. She has additionally served on the board of the Spencer Basis for a number of years. Seidenberg’s danger administration expertise contains energy in monetary establishments and asset administration, in addition to the true property, infrastructure and vitality industries
• Angela Taylor: Taylor joined WTW in Could of final 12 months. She beforehand served as world danger supervisor for Equitable Life Insurance coverage. Taylor has experience in danger administration throughout a number of industries and is a member of the Range, Fairness and Inclusion Advisory Council for RIMS. She additionally serves as a board member of the Nationwide African American Insurance coverage Affiliation in Charlotte, N.C.

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“This SCEL group is an excellent group of seasoned professionals with various backgrounds and expertise, pushed to considerably develop the enterprise whereas delivering distinctive shopper service and strategic recommendation,” Pennington stated. “I’m thrilled to work with this group to assist our shoppers navigate the ever-changing danger atmosphere.”

The brand new group is the most recent addition to the CRB NA roster. Earlier this month, WTW introduced the appointment of Despina Buganski as head of private strains for CRB NA. In December, WTW introduced the appointment of Chris Condello as head of the enterprise unit’s Asian danger division.

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