Defying assumptions, Dan Chung, chief government officer of Fred Alger Administration, rebuilt the funding crew and, certainly, your entire cash administration agency after it misplaced 35 individuals within the assaults on the World Commerce Heart on Sept. 11, 2001.

CEO David Alger had perished within the North Tower, and Chung, who had simply turned 39, instantly grew to become the agency’s chief. Founder Fred Alger, David’s brother, was retired and residing in Switzerland.

“If you wish to speak about which companies had the most effective enterprise restoration after 9/11, I believe Alger could be among the many Prime 10 of any trade,” Chung says in an interview with ThinkAdvisor. “Within the funding world, I believe we’re No. 1.”    

Chung, who just lately acquired a 2023 ThinkAdvisor LUMINARIES award for group influence, discusses management classes he discovered on the helm of the growth-investing boutique in addition to current developments capitalized on, similar to actively managed ETFs.

Chung, now 61, who grew to become CEO in 2006 after his appointment as president three years earlier, brings up a number of of his management “weaknesses,” as he calls them, and advises hiring proficient individuals to “complement” any shortcomings.

“I do know that I’m not a pure gross sales [and marketing] government …,” he says. “Maybe if I had been [one] with plenty of that have, as an alternative of the agency [managing assets of] $22 billion immediately, we might be at $60 billion.”

Chung joined Alger in 1994, after 4 years as a lawyer. Earlier than taking up, he served as a senior analyst on the funding crew, portfolio supervisor and head of expertise. 

Within the telephone interview with Chung, who was talking from his workplace at Alger headquarters in New York, he notes his excessive hopes for synthetic intelligence, “a megatrend,” which, he says, will assist advisors “the place used appropriately.”

Listed below are excerpts from our dialog:

THINKADVISOR: When Fred Alger Administration misplaced 35 individuals on 9/11, amongst them David Alger, the agency’s chief, you instantly grew to become chief funding officer and head of the agency. What was the trade saying about Alger’s future?

There was loads of doubt on Wall Road whether or not we might survive. Most anticipated us to exit of enterprise. 

Most consultants and advisors put us on maintain or terminated us. They weren’t investing new cash with us for a number of years, watching whether or not we might survive. 

In 2006, you had been named CEO. What’s your greatest management success?

Rebuilding the funding crew, producing funding efficiency, rebuilding the agency and finally successful again purchasers.

We had been one of many hardest-hit companies [on 9/11] and, as a boutique, not one of many greater ones.

However if you wish to speak about which companies had the most effective enterprise restoration after 9/11, I believe Alger could be among the many Prime 10 of any trade. Within the funding world, l suppose we’re No. 1.

Have you ever made any management errors?

Not a mistake — however maybe if I had been a gross sales and advertising and marketing government with plenty of that have, as an alternative of the agency [managing assets of] $22 billion immediately, we might be at $60 billion.  

What current developments have you ever aggressively capitalized on?

We attempt to not observe developments for the sake of developments. We attempt to take heed to our purchasers, and after we see a requirement for one thing, we need to meet it.

For instance, beginning in 2020, we launched actively managed ETFs. That’s been giving traders preferring the liquidity and tax effectivity of ETFs a solution to spend money on a number of of our methods that had been in mutual funds.

We’re additionally seeing curiosity amongst traders in U.S. development equities abroad, similar to in Europe and Asia. So we’ve been investing in these and employed two senior vice presidents to go enterprise improvement.

What developments do you see on the horizon?

I and the remainder of the funding crew are very targeted on AI and the way it’s going to development for a lot of industries, services and products. 

We see AI as a megatrend that’s driving funding alternative on all ranges and in all sectors.

How will it’s utilized in enterprise?

AI can have functions each internally for companies to enhance their advertising and marketing and gross sales, and manufacturing and logistics effectivity.

It’s additionally going to create loads of alternative for firms that present the expertise, whether or not it’s software program, {hardware} or information analytics. 

We’re very within the AI development and who would be the suppliers of expertise and providers which are powered by AI, in addition to how it is going to be utilized and what firms will profit from it.

How will AI profit monetary advisors?

It might actually assist advisors, the place used appropriately, in servicing purchasers and preserving them higher knowledgeable and in serving to advisors change into extra environment friendly within the again workplace.

However it’s undoubtedly going to be a problem. The place you’re not in a position to compete on a expertise foundation, you possibly can compete on a unique foundation, like personalised service and understanding your purchasers. I don’t suppose AI might be up for that job for a very long time.

What management classes are you able to share?

Recognizing that having a tradition that rewards laborious work and efficiency, a meritocracy, is essential.  We let expertise rise by means of the ranks after they’re fairly younger.