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CGI launches AI answer to help insurance coverage trade


CGI has introduced the discharge of CGI Elements360 ARC-IBA (Accounts Reconciliation Centre-Insurer Dealer Accounting), the most recent product inside its CGI Components Insurance coverage suite of options.

CGI Elements360 ARC-IBA is an AI-powered platform the place each brokers and insurance coverage companies can settle accounts in a single place.

As well as, it goals to assist driver substantial change for account settlement throughout the UK broking trade. Because of this, there ought to be main enhancements to operational workflow, price financial savings and improved money conversion.

CGI Elements360 ARC-IBA addresses one of many greatest challenges within the broking trade, that of frictional prices resulting in poor money conversion. The product creates one platform, with a standard knowledge normal utilized by each insurer and dealer, which harnesses AI to enhance processes primarily based on earlier renewals.

Moreover, the answer additionally has an API-integration with Acturis, the broking software program home system, permitting for seamless integration and automatic knowledge feeds.

Main insurers at the moment utilising the answer embody Allianz UK, IQUW, Howden, PIB Group, and JMG Group.

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Andy Jones, director, consulting providers, insurance coverage, CGI within the UK mentioned: “Through the years the settlement course of has turn out to be extra difficult with extra insurers offshoring their fee and assortment course of. Fee ranges, insurance coverage premium tax, improper entry data – there are various methods wherein brokers and insurers have unresolved queries. Our platform can drastically enhance account settlement, however simply as importantly, we goal to convey insurers and brokers collectively onto one platform so the trade can have a standard view.”

Juliette Lockstone, vice chairman, head of insurance coverage for CGI within the UK added: “For too lengthy, brokers and insurers have been fragmented in the way in which they settle accounts, working on totally different platforms. CGI Elements360 ARC-IBA has a few of the UK’s largest insurance coverage brokers as purchasers, which means we’re at a tipping level in fixing this downside for the market. We consider that that is, due to this fact, an trade fixing answer to one of many greatest challenges in insurance coverage operations.”


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