Social media customers complained they encountered technical issues Monday making an attempt to make use of Energy E-Commerce, the E-Commerce funding platform’s premier service.

“@etrade The dwell account worth is exhibiting clean in Energy etrade. Is there a identified concern?” one person on X, previously Twitter, posted at 11:31 a.m. Japanese Daylight Time.

One other responded, “Sure. Been down for a few hours. Orders go pending and fill in their very own candy time. Keep away from till its fastened. They haven’t any remark past ‘we’re engaged on it.’”

One more X person, using an expletive, wrote simply earlier than midday that it was unclear whether or not trades have been going via as they weren’t being processed in a well timed style, and prompt he was shedding hundreds of {dollars} due to E-Commerce.