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Monday, April 15, 2024

The Greatest Insurance coverage Professionals and Brokers Worldwide | World 100

Distinction makers

The insurance coverage {industry} frequently faces challenges that require robust, decisive leaders, which has formed IB’s World 100 listing for 2024.

The entire winners have taken their organizations to new ranges with their perception and inspirational qualities. The {industry} as an entire can really feel safe understanding that such expert operators are mentoring, supporting, and giving their colleagues larger probabilities to shine, together with mapping out the most effective programs to plot. 


Colette Taylor – Sovereign Insurance coverage 

Chief working officer 

Main from the entrance is rarely straightforward, however doing it below stress and in difficult circumstances is what really separates the most effective from the remainder.

Taylor has accomplished a “Tremendous Bowl” yr by guiding the Canadian agency by way of two main initiatives:

The tech plan was key because it underpins their complete operation.

Taylor says, “Our know-how was such legacy know-how; to assist our future, we needed to modernize. It was additionally a response to sure elements of our enterprise scuffling with profitability in prior years and the conclusion of the necessity to spend money on our capabilities and programs. We don’t simply need to keep related available in the market; we need to thrive.”

The adjustments have been launched successfully and are working properly, showcasing Taylor’s management prowess.

“I spend extra time in all probability serious about the individuals facet of the enterprise and the psychology than I do pouring over the numbers of the enterprise,” she says. “Don’t get me improper, the numbers are actually essential, however it’s how we operationalize issues and the way we’re capable of execute, which is a lot nonetheless grounded within the individuals facet of our enterprise.”

Itemizing the questions she routinely asks herself:

  • “How can I take away roadblocks for the crew?”


  • “How can I advocate for the group?”


  • “The place can I finest assist and serve?”

Taylor prescribes servant management and ready Sovereign’s workforce for the key adjustments through the use of her expertise of arising by way of the ranks over the course of her 28-year profession.

She says, “I mirrored on my observations once I was in additional junior management positions of the whole lot that had annoyed me on the time of observing senior leaders, and both what they did or didn’t do. I wasn’t going to make the identical errors. My means was to be actually genuine in the way in which that we talk with individuals to allow them to belief they’re getting straight messaging, whether or not it’s the message they need to hear or not.”

One other issue was Taylor’s deal with all of the adjustments being absolutely accomplished and resisting the urge to make use of new programs earlier than they have been solely bedded in.

“I had noticed in my previous that when firms get shiny new object syndrome, it will get half-baked. I had seen the churn that it creates in groups after they solely half end a challenge, however their assets are redeployed to one thing else,” she says. “I used to be clear that we weren’t taking over some other issues. That was our mandate, and we have been all pulling in that course.”

One other signature of her management is realizing that having her enter into the whole lot is counterproductive. Taylor has the foresight to know that delegation pays dividends.

She says, “My proudest achievement can be understanding when to let the crew and the specialists run and do what they’re finest at and understanding when to step in and help with the troublesome decision-making or assist reframe to get again to the technique. It will get tougher to pin your individual title to any particular person milestones, and I feel rightfully so, as a result of no chief actually will get there by doing the whole lot themselves.” 

Collette Taylor

“I had noticed leaders rising by way of the ranks who disassociate themselves from the individual they’ve been and change into unrelatable. I made a dedication to myself early in my management journey that I used to be at all times going to indicate up. I get numerous validation and suggestions from people who they respect that”

Colette TaylorSovereign Insurance coverage

Phil Hobbs – Liberty Specialty Markets

President and managing director

Devising technique and understanding in what course to go are the acid checks for any chief. Hobbs has proven his capacity to deal with each. He has overseen the enlargement of LSM into a real world participant.

“The most important influence now we have had is establishing ourselves as a cloth worldwide participant in Continental Europe, Asia, and Latin America whereas sustaining market-leading and award-winning companies in London, MENA, and Australia. The enterprise and our buyer base at present look very completely different from how we appeared 5 years in the past,” he says.

Even together with his modern mindset, Hobbs has not allowed LSM to deviate from its fundamentals of being:

  • constant


  • thorough


  • insightful

Hobbs says, “The chance atmosphere our clients function in is extraordinarily unstable, and what our purchasers and dealer companions are searching for is a correct partnership. That long-term view is essential to our worth proposition.”

With the ability to maintain success has seen LSM overcome industry-wide challenges resembling:

  • managing the loss development


  • adapting to the post-COVID-19 working atmosphere


  • internally remodeling to modernize 


Nonetheless, one stands out as tougher to handle than others for Hobbs.

“The ‘conflict on expertise’ has reemphasized our individuals’s first values,” he says. “It’s a collective effort of all of our individuals managers to make sure that we’re difficult one another and setting a high-performance tradition that continues to make individuals need to work for Liberty.”

Whereas Hobbs is being honored, he attributes it to the “collective effort of his world crew.” A key element of his success is making certain initiatives are accomplished.

“I feel that studying and sustaining an open thoughts are crucial to being chief, however there’s one easy factor I at all times aspire to do. It’s also what I search for in my crew – to complete the final 5%,” he says. “Beginning issues is the straightforward bit, however ending them is the place the true worth lies. It sounds quite simple, however you’ll be shocked in case you used that as a filter and as a private driver for what you may see round you.”

A 2024 PwC survey confirmed that 45% of CEOs don’t consider their enterprise will likely be economically viable in a decade on its present path, up from 39% in 2023.

Hobbs pertains to that opinion and is conscious of it in how he leads LSM ahead.

He says, “Whereas I might not put myself in that class, I do suppose that the sentiment is there that the whole lot has to alter. My objective is to construct a corporation that embraces and drives change fairly than feeling like change is being imposed on it. We should adapt to the world round us to make sure we proceed to supply that very same partnership to our clients.” 


Phil Hobbs

“One of many nice issues about my job is that I’m studying on daily basis. A key element of our technique is to draw, develop, and retain numerous, high-performing expertise from inside and outdoors our {industry}”

Phil Hobbs Liberty Specialty Markets


  • Ajay Mistry

  • Alistair Hardie

  • Allison Carr

    Davies UK and Eire
  • Allison Chan

    Munich Re
  • Amanda Blanc

  • Andrew Corridor

    Insurance coverage Council of Australia
  • Andrew Horton

    QBE Insurance coverage
  • Barry Sonter

    Finsura Insurance coverage Broking
  • Brady Kelley

  • Carl Hess

  • Charles Brindamour

  • Christian Sandric

    Allianz Business
  • Christine Williams

  • Claire Weston

    Nice Lakes Insurance coverage
  • Craig Buckle

    Lockton NZ
  • Dale Hansen

    BMS Coast to Coast
  • Dave Obenauer

    CRC Insurance coverage Companies
  • David Bruce

  • Debbie Coull-Cicchini

    Intact Insurance coverage
  • Donna Ince

  • Erika Schiavoni

  • Gail Boudreaux

    Elevance Well being
  • Gail Costa

    Chubb Life New Zealand
  • Garry Taylor

  • Geion Brilliant

  • George Woods

    Swiss Re
  • Graeme Trudgill

    British Insurance coverage Brokers’ Affiliation (BIBA) 
  • Hugh Sturgess

    Arch Insurance coverage Worldwide
  • Huynh Thanh Phong, OBE

  • J Patrick Gallagher Jr.

  • J Powell Brown

    Brown & Brown
  • Jamie Lyons

    Westland Insurance coverage Group
  • Jason Groves

    Marsh McLennan
  • Jennifer Fitzgerald

  • Jenny Bax

    Underwriting Companies Council
  • Jill Comley-Forbes

    WTW New Zealand 
  • Joel Cavaness

    Danger Placement Companies
  • John Doyle

    Marsh McLennan
  • John Mike Falvey

    Falvey Insurance coverage Group
  • Jon Walker

    AXA Business
  • Juan Carlos Diaz-Padron

    GIC Underwriters
  • Julie Rayson-Flynn

    Adler Fairways
  • Justin Delaney

    Zurich Australia and New Zealand
  • Kate Chiew

    Nice Japanese
  • Katrina Johnson

    CHU Underwriting Companies
  • Katrina Shanks

    Australian and New Zealand Institute of Insurance coverage and Finance (ANZIIF) 
  • Kay Jackson

    Simplex Insurance coverage Options
  • Ken Norgrove

  • Kevin Pressure

    Solar Life
  • Laura Hollerich

  • Lei Yu

    QBE Asia
  • Lisa Bartlett

    Crawford & Firm
  • Lisa Patel

  • Mark Lingafelter

    Berkshire Hathaway Specialty Insurance coverage
  • Matthew Energy

    One80 Intermediaries
  • Matthew Shulman

    Arch Insurance coverage North America
  • Maxine Goddard

    Sompo Worldwide
  • Mel Gorham

    Insurance coverage Brokers Affiliation of New Zealand (IBANZ)
  • Melanie Muse

  • Melissa Bajwa

  • Melissa Collett

    Insurtech UK
  • Michael Abdallah

    Liberty Specialty Markets
  • Michael Keating

    Managing Normal Brokers’ Affiliation (MGAA)
  • Mike Bruce

    Brown & Brown Europe
  • Nadia Hoyte

    USI Insurance coverage Companies
  • Naveed Irshad

    Manulife Canada
  • Neil Gibson

    Sedgwick Worldwide UK
  • Ngozi Nnaji

    Ako Brokerage Companies
  • Nicholas Scofield

    Allianz Australia
  • Nick Creatura

    CNA Insurance coverage
  • Nick Hawkins

  • Peter Blanc

    Howden Group Holdings
  • Peter Eastwood

    Berkshire Hathaway Specialty Insurance coverage
  • Philip Kewin

    Nationwide Insurance coverage Brokers Affiliation (NIBA)
  • Saad Mered

    Zurich Canada
  • Scott Gunter

    AXA XL
  • Sean McGovern

    AXA XL
  • Shaun Standfield

    Insurance coverage Advisernet Australia
  • Sheri Clay

    J.T. Insurance coverage Companies
  • Simon Matson

  • Skye Theodorou

  • Sonia Boyle

    Gore Mutual Insurance coverage
  • Stephen Billyard

    Billyard Insurance coverage Group
  • Steve Lockwood

    Gallagher Australia and New Zealand
  • Susan Johnson

    The Hartford
  • Tim Bailey

  • Tony Buss

  • Tricia Griffith

    Progressive Insurance coverage
  • Wendy Houser

  • Win-Li Toh

    Actuaries Institute
  • Wong Sze Keed

    AIA Singapore
  • Zahid Salman


The Insurance coverage Enterprise World 100 report shines a highlight on excellent professionals who are making a constructive distinction and serving to drive change throughout the {industry}.

Now in its fifth yr, this formidable listing of the largest names in insurance coverage was put collectively by Insurance coverage Enterprise, leveraging its distinctive place as a real world publication and reaching six completely different markets – the US, Canada, Australia, New Zealand, Asia-Pacific and the UK.

The Insurance coverage Enterprise crew collectively offers with lots of, if not 1000’s, of insurance coverage {industry} professionals all year long for its each day newsletters, particular studies and surveys, {industry} awards, and occasions. This vary makes the Insurance coverage Enterprise crew properly positioned to deal with the intimidating process of whittling down the {industry}’s excessive achievers to only 100.  

The World 100 listing options excellent professionals from all the Insurance coverage Enterprise’ markets who’re making waves within the {industry}, whether or not by driving progress and innovation inside their very own firm, taking associations to new heights, advancing the enterprise by way of training, or championing the important thing points that may lead the {industry} towards a brand new period.

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