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HealthSherpa strongly believes in creating inclusive, equitable areas, which construct belief, respect and a way of belonging which can be essential to our tradition and work. We’re excited to function our colleagues and listen to extra about their experiences at HealthSherpa, from their first touchpoints all the best way as much as their tenure and development. On this publish, hear from Agent Help Lead Kino Servín, about earlier roles that led him to HealthSherpa, how he reveals up as his genuine self, and his love for languages.
Up to now I labored for a grassroots group that related Californians to reasonably priced well being care. When I discovered the job at HealthSherpa, it was a possibility to return to working with the Inexpensive Care Act (ACA) and serving to folks make higher choices about their healthcare. At HealthSherpa I assist customers discover educated brokers and guarantee brokers can present shopper help – solely this time, in a nationwide setting.
I come from a predominantly Latino group; plenty of people in the neighborhood don’t converse English or have entry to sources in regards to the ACA. HealthSherpa actually makes a distinction for these communities.
Most significantly, it permits me to be my most genuine self. I’ve an image of my companion & little brother as my work profile image on Slack. It helps begin the dialog with different folks – who am I personally, and who’re the folks on this image? I’ve discovered HealthSherpa extraordinarily open and understanding. After I speak to folks right here who’re interested by studying extra about me, I can inform they’re not simply asking for the sake of asking – they’re genuinely interested by eager to know extra about me and my life. It’s this type of tradition that has made me really feel extra snug right here than I’ve in some other job.
I’m arising on three years at HealthSherpa and we’re about to enter what will probably be my third Open Enrollment Interval (OEP). I’ve completed a whole lot of issues in my time right here that I didn’t anticipate. I’ve spoken on webinars, led trainings – issues that finally assist insurance coverage brokers determine what data they want with a view to excel of their work.
General, I’m most happy with having helped develop a robust data base for brokers through the years I’ve labored right here. What we’ve constructed over the crucible of OEP these previous few years has exemplified the teamwork ethos that you simply’ll discover at HealthSherpa. To look again and take into consideration what I’ve completed right here – it’s eye-opening, in a great way. It makes me assume, “Wow, that is what we’ve been in a position to accomplish; that is how I’ve grown.”
- Be your most genuine self. We’re extraordinarily personable at HealthSherpa; it may possibly really feel daunting, particularly in an interview, to come back out of your shell. However that’s essential to standing out.
- When you’re right here, I’d strongly suggest you embrace the unknown. You may need a baseline concept of what the ACA is, however as you dive deeper, there’ll all the time be some component of the ACA that you simply’ll encounter, and also you gained’t acknowledge or perceive it instantly. These are alternatives to be taught one thing new, and your workforce will aid you determine it out. It’s essential to help one another in our work, in order that we are able to additional deepen our data base.
I really like practising languages and translating for people in numerous methods. I’ve love each for the languages themselves, and in addition the training and acquisition of language expertise. For me, studying languages is about attending to know folks and their environments. It’s a ability, but it surely’s additionally a solution to be taught extra in regards to the world.
I’m bilingual in Spanish and English and in addition discovered Japanese as a toddler. Later in life, I studied French and German as nicely. I really feel like I can’t fairly name myself a polyglot, however at residence there are phrases, phrases, and entire sentences in Japanese or Spanish though we primarily converse English- it’s a little bit of a whirlwind.
Need to work with Kino and the remainder of our phenomenal workforce? Click on right here to discover present openings and listen to from extra teammates at HealthSherpa!
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